If you’ve been researching hot tubs you’ve no doubt come across many different hot tub brands during your research. You’ve probably stopped into a few local hot tub dealerships and asked your hot-tubber friends for recommendations. But don’t stop there! Make sure you investigate the Best Hot Tub Manufacturer’s Reputation:
What type of Manufacturer are they?
The hot tub industry is not very big- hot tubs became popular in the 1970’s and a few of the manufacturers that began producing hot tubs early on are still the largest manufacturers today. These few companies have a proven record of success and a large customer base.
The rest of the industry is comprised of regional assemblers, mass marketers and internet re-sellers. Most of these companies don’t have a network of hot tub dealers like you see with the auto industry or the established hot tub manufacturers. They sell online, at roadside events, through the newspaper or through misleading hot tub expo events in which they advertise that multiple brands are present but, in fact, are the only company participating. These types of sellers are best to avoid, as they often switch brands, go out of business quickly and re-open under a new name. If you ever require service, and you most likely will, these sellers tend to be difficult to work with.
What is the manufacturer’s reliably and quality?
There are many hot tubs out there and to truly compare you must look at how they are built, the quality of materials used to manufacture the hot tub and the design & engineering. Take Hot Spring Spas for example: In September 2011 they manufactured their 1 millionth hot tub! That may not seem like a lot, especially when the US auto manufactures will make more than that in 2013 alone, but the hot tub industry is small comparatively & Hot Spring Spas is the first company to reach this milestone!
Hot Spring not only has the most hot tubs sold, but they have spent millions of dollars in research and development over the last 36 years to engineer the best built, longest lasting hot tubs. As a hot tubber you want to make sure the hot tub you own is backed by the quality of a knowledgeable manufacturer & the reliability of a company that has been around for a long time!
Come visit one of our Philadelphia area Hot Tub Showrooms to learn about the two brands we carry that we believe are the best hot tub manufacturers out there: Hot Spring and Caldera Spas!
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I looked on the internet at ratings for hot tubes. HotSpring had good ratings and we had a local dealer. I paid more than other tube dealers in town. I was told by a friend i was making a mistake and I did. I have only had the tube for a couple of months. I had the first thing come up a few weeks after it was rolled into my yard on PVC pipes. The wood kick space started cracking. The sun showed another side was rough sawn and had knots in it. These are not structural issues I was told but it is very visible from the yard. it makes you wonder what other cost cutting hides behind the shell. The companies first response was the wood was only to protect against the fork lifts and there was no warranty on it. Finally they said they would paint it. Time will tell if the warranty on the equipment is worth anything. I am not feeling good about this purchase and suggest a buyer think twice.
Sorry to hear about your experience. The kickrail (as it’s referred to) is only there for protection during travel and it does often split or crack due to a difficult delivery… However, it’s easily cleaned up with some black paint. We do that quite often! You could ask your dealer if they would be willing to do that for you.
Knowing the quality of Hot Spring Spas, I think you’ll be a happy customer for years to come! Enjoy your hot tub!